Medical Assistant

Looking to broaden your career in health care? Join the Care Management team at HealthChoice to gain new skills while collaborating with passionate and experienced health care professionals by applying now!

HealthChoice is currently seeking a full-time Medical Assistant to provide support in its Population Health department. The Medical Assistant will work directly with the department’s Care Management Team, providing telephonic outreach to HealthChoice’s member patients to facilitate the sharing of clinical information across the continuum of care, to educate and empower member patients to select the right place for care, and to assist the Care Managers in the coordination of care.

The successful candidate will be an enthusiastic and flexible self-starter with excellent organizational skills and prior experience in the clinical or physician office setting. Superior written and verbal communication skills are essential.

Certified Medical Assistant Job Purpose: Assist Nurse Case managers in the transition of care process by helping to secure needed patient records, outreach to patients to set up follow up appointments, assess patient needs for additional resource needs. Work with medical practices to make sure they have the needed information to optimize care of their patients including information on gaps in care, specialist treatment, ED utilization etc.

Certified Medical Assistant Job Duties Include:

  • Secures patient records from individual providers or healthcare facilities
  • Facilitates the sharing of medical information across the continuum of care
  • Updates practice EMR records with pertinent information
  • Maintains and completes records by recording patient examination, treatment, and test results.
  • Assists patients in making follow up appointments
  • Educates patients on appropriate use of the emergency room, primary care, specialists and urgent care
  • Provides patients necessary educational materials about medical condition
  • Refers patients to available/appropriate resources
  • Verifies patient information by interviewing patient; reviewing and/or recording medical history
  • Establishes sound working relationships with medical practice teams
  • Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
  • Maintains patient confidence and protects operations by keeping patient care information confidential.
  • Adheres to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Education & Training Required:

  • Graduate of a technical school medical assistant program.
  • Preferred: Current certification for Registered Medical Assistant (RMA) through the American Medical Technologists (AMT) or the certified assistant through the American Association of Medical Assistants (AAMA).

Relevant Experience Required:

  • 2 years of related experience; or any combination of education and experience, which would provide an equivalent background.
  • Previous experience with an electronic medical records system highly preferred
  • Must be knowledgeable on medications and have a strong medical vocabulary
  • Strong written and verbal communication skills with the ability to work with patients, patient families, and physicians in a tactful and professional manner.

Resume with references can be submitted via email at with the subject line, “MA Resume”.  Resumes may also be submitted via Indeed .