Complex Care Management

Managing your personal health or that of a family member can be challenging. We understand that you often need assistance navigating the healthcare system when faced with multiple chronic conditions, frequent hospitalizations, or limited ability to perform basic daily functions due to physical and psychosocial challenges.

The HealthChoice Complex Care Management Program provides customized support for your specific health needs, enabling you to attain the highest level of health and functionality possible. The program is flexible to better manage your social, behavioral, and medical needs.

Care managers, social workers, and pharmacists work with you, your families, treating doctors, and community resources to attain your health goals.

Participants in the Complex Care Management Program will receive:

  • Face-to-face assessments of your needs
  • Customized care planning
  • Coordination of care with primary care physicians, specialty physicians, social workers, and pharmacists
  • Service coordination with community resources
  • On-going support as needed (up to a year)
  • Patient and caregiver engagement and education

Click here for a list of Frequently Asked Questions about this program.

This program is currently offered to employers who have partnered with HealthChoice. If you would like to learn about this program, please call 901.821.6700 (press 1) or email us .

Read about Cathy Hupf’s experience as a participant in the Complex Care Management Program.